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ViciDial integration

AI fronter and verifier bots for ViciDial

B3 Voice bots run on the ViciDial your call center already uses. They pull from your lists, dial on your caller ID, qualify callers on your script, transfer them into your closer queues and write dispositions and comments back to ViciDial. No new dialer, no migration.

How it fits

Your ViciDial stays exactly as it is

The bots take the seat a fronter or verifier sits in today. Everything around them is the dialer setup you already run.

  • Your lists

    The bots pull from the ViciDial lists and campaigns you choose, so nothing about how you load leads changes.

  • Your caller ID

    Calls go out on your own caller ID and your own carrier, exactly as your floor dials today.

  • Your queues

    Qualified callers are transferred into your existing closer queues, introduced first so your agent knows who is on the line.

  • Your dispositions

    Every call is written back with your own disposition codes, so your ViciDial reports keep working unchanged.

  • ViciDial comments

    Verifier bots add a clear call summary to the ViciDial comments, so closers and QA see what was captured without opening another system.

Recorded bot calls

Hear the bots on real calls.

Recorded calls of our fronter bots on Final Expense and Medicare campaigns: every word, every interruption and the result of each call.

200-600ms

typical reply on live campaigns

16

interruptions handled

7

transfers

<20s

to drop a voicemail

Interruptions, transfers and voicemail figures are from the 16 recorded calls below.

16 callsSwipe for more →

Live0:00
G

Grace · AI fronter

Final Expense Fronter campaign

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The dialer

What is ViciDial?

ViciDial is an open-source contact center suite, built on the Asterisk phone system. It dials (predictive, progressive or manual), loads and recycles lists, routes inbound calls, records every call and keeps the dispositions and reports a floor manager lives in.

It is the most common dialer on outbound floors in Lahore, Karachi, Islamabad, Noida and Mohali that run US campaigns. The software costs nothing to license. The real costs are the server, VoIP minutes, caller IDs and the person who keeps it running through the night shift.

Bots do not change any of that. A fronter or verifier bot logs in to a ViciDial campaign the way an agent does, takes the calls the dialer hands it, and transfers or dispositions them like a person would. Your lists, carrier, caller ID and reports stay exactly as they are.

FAQ

ViciDial bot questions

Yes. B3 Voice fronter and verifier bots run on the ViciDial you already operate. They pull from your lists, dial on your caller ID, transfer into your queues and write dispositions back using your existing codes. Verifiers also write a call summary into the ViciDial comments.

No. ViciDial, the Vici dialer most floors run, stays your dialer for call center work: it places the calls. The bots are the fronters and verifiers on those calls.

No. There is no migration. If your ViciDial works today, it works with the bots on it, and your reports keep working unchanged.

A fronter bot is $40 and a verifier bot is $50 per bot per month, with unlimited calls and no per-minute charge. The minimum order is 15 bots and every account starts with a 3-day free trial.

ViciDial is an open-source contact center suite built on Asterisk. It handles predictive, progressive and manual dialing, lists, inbound groups, call recording, dispositions and real-time reports. Most outbound floors in Pakistan and India that run US campaigns use it, on their own server or a hosted one.

The software is free and open source under the AGPL license. Running it is not: you pay for the server or hosting, VoIP minutes, US caller IDs, setup and someone to maintain it. Our guide to ViciDial pricing breaks those costs down line by line.

Yes. The bots log in to ViciDial the way an agent does, so it makes no difference whether the server sits in your office, in a data center or with a ViciDial hosting provider. What matters is that the server is reachable and the campaign is set up for transfers.

Medicare, ACA, final expense, auto insurance, solar, debt relief, MVA and cross-sell campaigns, each with a fronter and a verifier, plus custom bots built on your own script.

Put bots on your ViciDial this week

Tell us your campaign and send the script your fronters read today. We set up the bots on your ViciDial, you approve a test call, and your 3-day free trial starts.

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