B3 Voice bots run on the ViciDial your call center already uses. They pull from your lists, dial on your caller ID, qualify callers on your script, transfer them into your closer queues and write dispositions and comments back to ViciDial. No new dialer, no migration.
Your ViciDial stays exactly as it is
The bots take the seat a fronter or verifier sits in today. Everything around them is the dialer setup you already run.
Your lists
The bots pull from the ViciDial lists and campaigns you choose, so nothing about how you load leads changes.
Your caller ID
Calls go out on your own caller ID and your own carrier, exactly as your floor dials today.
Your queues
Qualified callers are transferred into your existing closer queues, introduced first so your agent knows who is on the line.
Your dispositions
Every call is written back with your own disposition codes, so your ViciDial reports keep working unchanged.
ViciDial comments
Verifier bots add a clear call summary to the ViciDial comments, so closers and QA see what was captured without opening another system.
Hear the bots on real calls.
Recorded calls of our fronter bots on Final Expense and Medicare campaigns: every word, every interruption and the result of each call.
200-600ms
typical reply on live campaigns
16
interruptions handled
7
transfers
<20s
to drop a voicemail
Interruptions, transfers and voicemail figures are from the 16 recorded calls below.
16 callsScroll for more ↓Swipe for more →
Grace · AI fronter
Final Expense Fronter campaign
What is ViciDial?
ViciDial is an open-source contact center suite, built on the Asterisk phone system. It dials (predictive, progressive or manual), loads and recycles lists, routes inbound calls, records every call and keeps the dispositions and reports a floor manager lives in.
It is the most common dialer on outbound floors in Lahore, Karachi, Islamabad, Noida and Mohali that run US campaigns. The software costs nothing to license. The real costs are the server, VoIP minutes, caller IDs and the person who keeps it running through the night shift.
Bots do not change any of that. A fronter or verifier bot logs in to a ViciDial campaign the way an agent does, takes the calls the dialer hands it, and transfers or dispositions them like a person would. Your lists, carrier, caller ID and reports stay exactly as they are.
ViciDial bot questions
Put bots on your ViciDial this week
Tell us your campaign and send the script your fronters read today. We set up the bots on your ViciDial, you approve a test call, and your 3-day free trial starts.
